WARRANTY AND RETURNS

 

All Mavericks Collection items are covered by a 30-day satisfaction guarantee following purchase.
*During the first 30 days, if you are not entirely satisfied with your purchase you may return the item(s) for replacement or refund - at our discretion. If an item is out of stock at the time, you may choose another item at equal or lesser value than your original purchase. Note that shipping costs are buyer’s responsibility in case of a return. To inquire on a return or have the step-by-step instructions, send an email request at support@maverickscollection.com.
*If your merchandise is damaged during shipping, or if it breaks within the first 30 days, you may return the item(s) for a replacement. If an item is out of stock at the time, you may choose another item at equal or lesser value than your original purchase. Note that shipping costs are buyer’s responsibility in case of a return. To inquire on a return you can contact us at support@maverickscollection.com or fill out directly this document by clicking here.

 

WATCH WARRANTY
At Mavericks Collection, the warranty for all our watches is 1 year, starting the date the order was made. The battery has a 90 days warranty following the date of purchase. If the movement breaks under warranty, we will either repair or replace the product free of charge. All our watches are tested before we ship them. The warranty does NOT cover physical & normal wear damage, the battery (after 90 days), shattered glass, scratches or strap damage.

 

BACKPACK WARRANTY
We offer a 1-year warranty on all our backpacks, starting from the date of the purchase. The warranty does NOT cover physical & normal wear damage (ex. tears, holes).

 

SUNGLASSES WARRANTY
We offer a 1-year warranty on all our sunglasses, starting from the date of the purchase. The warranty does NOT cover physical & normal wear damage (ex. scratches).

 

BRACELET WARRANTY
We offer a 30 days warranty on all our bracelets (exchange/return). Physical damages & discoloration are not covered under warranty. We suggest you keep your bracelets away from water, humidity & heat. Our bracelets are all tested by our technical team before being shipped out to you. Even though our bracelets are very elastic, we suggest you don't pull & tug on them for "fun". 

 

SHIPPING ERRORS OR DAMMAGED ITEM 
If you received the wrong item(s), you can send us back your product and fill out the ''Return Form'' by clicking here. You can contact us at support@maverickscollection.com if you have any questions. Returned items must be in unworn and undamaged.

 

REFUNDS
Once returned items are received, we will determine if a refund is applicable. We will email you with the details. All refunds will be processed through the original payment method used and subject to usual transaction delays.  Shipping fees are not refundable.

NOTE : Mavericks Collection is not responsible if your package is lost or does not arrive at our office.

 

HOW DO I RETURN MY ORDER?

 

RETURN FORM
If you need to return a product, please fill out the ''Return Form'' below and read the instructions carefully. Please insert the necessary information with the package. 
 
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